Tommy Rooter Plumbing

Tommy Rooter demonstrates strong professionalism and technical expertise, with many customers praising responsive staff, knowledgeable technicians (Adrian, James, Rudy, Jeff), and quality workmanship. However, the company is significantly hampered by inconsistent project completion (multiple instances of incomplete repairs requiring callbacks, broken parts, and unresolved issues) and pricing conce... Read more

Tommy Rooter demonstrates strong professionalism and technical expertise, with many customers praising responsive staff, knowledgeable technicians (Adrian, James, Rudy, Jeff), and quality workmanship. However, the company is significantly hampered by inconsistent project completion (multiple instances of incomplete repairs requiring callbacks, broken parts, and unresolved issues) and pricing concerns (overcharging, lack of transparency, failure to honor warranties). While recent reviews (2024) are predominantly positive, older reviews reveal systemic problems with follow-through, accountability, and fair pricing that persist across the company's history. Read less