Randal’s Plumbing

Randal's Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, courteous technicians, advance communication (including technician photo notifications), and clean workmanship. Pricing is generally descri... Read more

Randal's Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, courteous technicians, advance communication (including technician photo notifications), and clean workmanship. Pricing is generally described as fair and reasonable, with a handful of reviewers specifically comparing Randal's favorably against competitors, though one reviewer noted a $115 charge for a two-minute reset felt excessive and another felt pricing was slightly high for a simple drain job — preventing a perfect score. Project completion is very strong, with numerous reviews confirming jobs were finished correctly the first time, callbacks were honored, and the company proactively made things right when issues arose. Experience scores are high, with multiple reviewers citing technicians solving problems that other plumbers had failed to fix, demonstrating strong diagnostic and technical skill. Four negative reviews (1-star) exist and were factored in: two cite refusal of service based on location, one cites a no-show after eight calls, and one cites an emergency being turned away — these meaningfully temper the otherwise excellent scores. Read less