Priority Plumbing Drain and Water Works

Adrian receives strong praise across most reviews for punctuality, courtesy, and professionalism, but a significant negative review from October 2023 meaningfully drags down all dimensions. The negative review describes a broken $350 unit that was not disclosed, four days of ignored calls and texts, and an attempt to redirect repair costs to the customer — serious failures in both professionalis... Read more

Adrian receives strong praise across most reviews for punctuality, courtesy, and professionalism, but a significant negative review from October 2023 meaningfully drags down all dimensions. The negative review describes a broken $350 unit that was not disclosed, four days of ignored calls and texts, and an attempt to redirect repair costs to the customer — serious failures in both professionalism and project completion. Pricing is generally described as fair or reasonable across positive reviews, though one reviewer noted the initial charge felt steep. The negative review is the most recent in the dataset and carries elevated weight under recency rules, preventing scores from reaching the high range despite the otherwise positive pattern. Read less