Priority One Air Conditioning & Heating

Priority One receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — technicians like David, Isaiah, Alan, Jhonatan, and Christian are repeatedly praised for punctuality, courtesy, clear communication, and respectful conduct. Project completion scores are strong, with the vast majority of reviewers confirming jobs were... Read more

Priority One receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — technicians like David, Isaiah, Alan, Jhonatan, and Christian are repeatedly praised for punctuality, courtesy, clear communication, and respectful conduct. Project completion scores are strong, with the vast majority of reviewers confirming jobs were finished same-day or next-day, often under urgent conditions such as extreme heat or holiday weekends. Experience scores are similarly high, with multiple reviewers specifically noting accurate diagnostics, skilled workmanship, and technicians who avoided unnecessary upsells — including one case where a $95 filter fix replaced a competitor's $18,000 system recommendation. Pricing is generally viewed as fair and competitive, though three negative reviews raise concerns about overcharging, a disputed CC charge without authorization, and a freon refill that failed to resolve the issue — these drag the pricing and project completion scores modestly below the otherwise excellent baseline. One review appears to be a non-review inquiry (asking for maintenance plan info) and contributes no scorable data. Read less