Plumber Tom

Plumber Tom's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is severely damaged by five separate reviews explicitly citing failure to return calls, with one reviewer attempting contact four times and another three times over three days — a pattern that is both consistent and damning. Project completion is similarly poor: multiple reviews describe work l... Read more

Plumber Tom's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is severely damaged by five separate reviews explicitly citing failure to return calls, with one reviewer attempting contact four times and another three times over three days — a pattern that is both consistent and damning. Project completion is similarly poor: multiple reviews describe work left unresolved, a leak that was never addressed after repeated callbacks, and one reviewer incurring an additional $1,000 cost because the water heater installation was described by a subsequent plumber as 'the worst job he has ever seen' and not up to code. On the positive side, two reviews do mention fair or good pricing and one describes a fast, satisfactory repair, which provides modest support for the pricing and experience dimensions — but these positives are heavily outweighed by the volume and severity of negative feedback. All reviews are from 2016–2017, meaning there is no recent data to suggest improvement or decline. Read less