Maple Leaf Plumbing Heating & Air Conditioning

Maple Leaf Plumbing & HVAC demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is undermined by rude staff, poor communication, missed appointments, and lack of responsiveness to customer concerns. Pricing is a critical weakness, with multiple reviews documenting overcharging, unnecessary part replacements, inflated estimates, and failure to honor quoted... Read more

Maple Leaf Plumbing & HVAC demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is undermined by rude staff, poor communication, missed appointments, and lack of responsiveness to customer concerns. Pricing is a critical weakness, with multiple reviews documenting overcharging, unnecessary part replacements, inflated estimates, and failure to honor quoted prices. Project completion suffers from incomplete work (missing filters), abandoned jobs (unfixed fireplace), and failure to follow through on promised callbacks. While some technical competence is evident in successful repairs, this is overshadowed by questionable diagnostics and apparent upselling of unnecessary components. The company shows a pattern of prioritizing revenue over customer satisfaction and ethical business practices. Read less