All Seasons Air Conditioning, Plumbing & Heating

All Seasons presents a deeply mixed picture across all four dimensions. Professionalism scores moderately because individual technicians — Frankie, Robert, Zack, Adam, Tyler, Hector, and others — are frequently praised for punctuality, politeness, and communication, but this is offset by serious failures including missed appointments with no callbacks, a technician abandoning a quote, lying ab... Read more

All Seasons presents a deeply mixed picture across all four dimensions. Professionalism scores moderately because individual technicians — Frankie, Robert, Zack, Adam, Tyler, Hector, and others — are frequently praised for punctuality, politeness, and communication, but this is offset by serious failures including missed appointments with no callbacks, a technician abandoning a quote, lying about arrival times, and a road rage incident involving a company vehicle. Pricing is the most damaging dimension: across nearly 30 reviews, customers document markups of 800–1000% on parts, quotes $8,000–$18,000 above competitors for identical units, refusal to disclose prices upfront, and denial of refunds for service contracts — a consistent and severe pattern of price gouging that drives the score sharply down. Project completion is mixed: many jobs are completed promptly and cleanly, but there are credible accounts of abandoned work, a family left without AC for nearly a week, a gaping hole left in a house wall, vents left damaged and hanging, and a unit left disconnected after a technician visit. Experience scores moderately because skilled diagnostics and quality workmanship are praised in numerous reviews, but are undermined by accounts of misdiagnosis, a technician missing a tripped breaker, and poor installation decisions that caused subsequent damage the company itself later admitted to. Read less