Plumb Crazy Plumbers

Plumb Crazy Plumbers has a strong base of positive reviews praising professionalism, punctuality, fair pricing, and technical skill — particularly for Brian and Andy. However, the score is meaningfully pulled down by several serious negative reviews: one no-show complaint (2016), one appointment-abandoned complaint (2013), one rude/no-callback complaint (2021), and a detailed 1-star review from ... Read more

Plumb Crazy Plumbers has a strong base of positive reviews praising professionalism, punctuality, fair pricing, and technical skill — particularly for Brian and Andy. However, the score is meaningfully pulled down by several serious negative reviews: one no-show complaint (2016), one appointment-abandoned complaint (2013), one rude/no-callback complaint (2021), and a detailed 1-star review from 2024 describing poor guidance, an out-of-code installation, and upselling behavior. The 2024 negative review is the most recent and most detailed, and it raises genuine concerns about communication failures and workmanship standards. Project completion is scored conservatively due to multiple instances of jobs requiring callbacks, a permit/inspection dispute, and the 2024 installation-not-to-code incident. Experience scores well overall but is tempered by the 2024 review's account of a fundamentally incorrect installation. Read less