One Time Plumbing

One Time Plumbing has a strong base of positive reviews praising responsiveness, technical knowledge, and thorough diagnostics — particularly from technicians Luke and Daniel. However, the score is meaningfully pulled down by several credible negative reviews spanning multiple years, including a double-billing complaint (2024), a no-show with no callback (2012), a refusal to properly fix a leaki... Read more

One Time Plumbing has a strong base of positive reviews praising responsiveness, technical knowledge, and thorough diagnostics — particularly from technicians Luke and Daniel. However, the score is meaningfully pulled down by several credible negative reviews spanning multiple years, including a double-billing complaint (2024), a no-show with no callback (2012), a refusal to properly fix a leaking pipe (2019), and two separate pricing complaints describing charges as excessive or abusive (2011, 2014). Professionalism scores well on average but is tempered by documented punctuality failures and phone responsiveness issues. Pricing is the weakest dimension, with a notable split between reviewers who praised fair quotes and those who felt significantly overcharged or deceived. Project completion is generally strong but is undermined by at least two reviews describing incomplete or abandoned work. Experience scores highest, with multiple reviewers specifically citing 4th-generation plumbing knowledge, thorough diagnostics, and quality workmanship. Read less