IRH Plumbing

IRH Plumbing receives a critically low WW Score of 32.8, driven by severe and consistent deficiencies across all dimensions. Professionalism is severely compromised by pervasive communication failures, missed appointments, rude staff, and unresponsiveness—mentioned in 67 reviews with overwhelming negative sentiment. Project completion is equally problematic, with 72 reviews documenting incomplet... Read more

IRH Plumbing receives a critically low WW Score of 32.8, driven by severe and consistent deficiencies across all dimensions. Professionalism is severely compromised by pervasive communication failures, missed appointments, rude staff, and unresponsiveness—mentioned in 67 reviews with overwhelming negative sentiment. Project completion is equally problematic, with 72 reviews documenting incomplete work, abandoned jobs, extended delays (weeks to months), and failure to follow through on callbacks. Pricing concerns appear in 31 reviews, with customers reporting inflated charges, undisclosed fees, and pressure to pay out-of-pocket for work allegedly covered by warranty. While some technicians (Danny, Fred, David, Mike in limited contexts) demonstrate competence, the company's systemic operational failures and apparent business model exploiting warranty customers severely undermine overall trustworthiness. Read less