Blackwell Plumbing

Blackwell Plumbing receives overwhelmingly positive feedback across all four dimensions, with particular strength in responsiveness, communication, and fair pricing. The vast majority of reviewers praise Jasper and his team for same-day or next-day availability, transparent pricing, and thorough workmanship on a wide variety of jobs including slab leaks, water heater replacements, hydrojetting, an... Read more

Blackwell Plumbing receives overwhelmingly positive feedback across all four dimensions, with particular strength in responsiveness, communication, and fair pricing. The vast majority of reviewers praise Jasper and his team for same-day or next-day availability, transparent pricing, and thorough workmanship on a wide variety of jobs including slab leaks, water heater replacements, hydrojetting, and drain clearing. However, two credible 1-star reviews describe serious failures: one customer was ghosted after three appointment reschedules, another reported being charged an unexpected $1,800 for a new water heeter without prior warning and never received receipts despite repeated requests. A third 1-star review also describes a no-show with no communication. These incidents meaningfully suppress scores in professionalism and project completion, preventing top-tier scores despite the otherwise strong record. Pricing scores are high but slightly tempered by one instance where the final cost exceeded the original quote, though the contractor did communicate the change before proceeding. Read less