Atlas Plumbing

Atlas Plumbing receives broadly positive marks for individual technician professionalism, with many reviewers praising specific plumbers by name for punctuality, communication, and respectful demeanor. However, professionalism is significantly dragged down by a recurring pattern of rude office/management interactions, no-call no-shows, and at least two separate incidents of company vehicle drivers... Read more

Atlas Plumbing receives broadly positive marks for individual technician professionalism, with many reviewers praising specific plumbers by name for punctuality, communication, and respectful demeanor. However, professionalism is significantly dragged down by a recurring pattern of rude office/management interactions, no-call no-shows, and at least two separate incidents of company vehicle drivers behaving aggressively on the road. Pricing is the weakest dimension: a large number of reviewers across multiple years explicitly describe charges as excessive, misleading, or inconsistent with quoted amounts, including allegations of billing for time not worked, inflated permit costs, and price gouging of seniors and vulnerable customers. Project completion is mixed — many jobs are described as completed well and on time, but there are serious documented failures including abandoned remodel projects lasting months, work left incomplete, warranty refusals, and at least one case of a failed city inspection due to unpermitted work. Experience scores moderately well, with many reviewers praising technical skill and problem-solving, but offset by documented cases of misdiagnosis, shoddy workmanship discovered after the fact, and pipes collapsing due to improper installation. Read less