National Plumbing

National Plumbing receives strong praise across professionalism, responsiveness, and technical skill from a large majority of reviewers, with many customers specifically naming technicians like Henry, Jaime, and Reynaldo for courteous, on-time, and competent service. However, a meaningful cluster of 1-star reviews — several involving home warranty assignments — describe serious concerns includ... Read more

National Plumbing receives strong praise across professionalism, responsiveness, and technical skill from a large majority of reviewers, with many customers specifically naming technicians like Henry, Jaime, and Reynaldo for courteous, on-time, and competent service. However, a meaningful cluster of 1-star reviews — several involving home warranty assignments — describe serious concerns including double-billing, incomplete work, dishonest reporting to warranty companies, overcharging for parts not installed, and failure to follow up. These negative reviews are specific, credible, and span multiple years including recent 2025 dates, which meaningfully suppresses scores across all dimensions. Pricing confidence is dragged down by multiple accounts of inflated modification charges and suspected upselling through home warranty channels. Project completion is the most impacted dimension, with several reviewers explicitly stating work was left unfinished, incorrect, or abandoned without callback. Read less