Tom Plumb

Tom Plumb demonstrates strong professionalism and technical expertise across most completed projects, with customers praising his politeness, knowledge, and quality workmanship. However, a significant pattern of non-responsiveness and communication failures emerges across multiple reviews spanning 2013–2017, with at least 4 customers reporting unanswered calls and texts. Pricing is consistently ... Read more

Tom Plumb demonstrates strong professionalism and technical expertise across most completed projects, with customers praising his politeness, knowledge, and quality workmanship. However, a significant pattern of non-responsiveness and communication failures emerges across multiple reviews spanning 2013–2017, with at least 4 customers reporting unanswered calls and texts. Pricing is consistently described as fair and reasonable when work is completed. The gap between project completion and professionalism scores reflects the critical issue: even when Tom shows up and performs well, his failure to respond to initial inquiries prevents many jobs from starting. Most reviews are older than 8 years, limiting recency reliability. Read less