Henry Yee’s Plumbing

Henry Yee Plumbing receives a critically low WW Score of 32.8, driven by severe and consistent failures across all dimensions. Professionalism is particularly weak (38/100), with 18 reviews documenting rude staff, poor communication, missed callbacks, and unprofessional behavior from office staff and technicians. Project completion scores only 32/100 across 12 mentions, with multiple reports of in... Read more

Henry Yee Plumbing receives a critically low WW Score of 32.8, driven by severe and consistent failures across all dimensions. Professionalism is particularly weak (38/100), with 18 reviews documenting rude staff, poor communication, missed callbacks, and unprofessional behavior from office staff and technicians. Project completion scores only 32/100 across 12 mentions, with multiple reports of incomplete work, abandoned jobs, and refusals to honor callbacks. Experience and technical competency are undermined by 11 mentions of misdiagnosis, poor workmanship, and inadequate problem-solving. While a few positive reviews (3 five-star ratings from 2018-2019) praise specific technicians like Donn and James Brown's responsiveness, they are vastly outweighed by 16 one-star reviews documenting scams, incompetence, and customer mistreatment. The company shows a troubling pattern of billing for incomplete or incorrect work and refusing refunds. Read less