ARW Plumbing

ARW Plumbing presents a deeply polarized profile across 27 reviews spanning 2013–2023. Professionalism is the most heavily flagged dimension, with a substantial majority of negative reviews explicitly citing rudeness, aggression, condescension, foul language, and dismissive behavior toward customers — including an elderly woman and multiple first-time homeowners. Project completion is mixed: s... Read more

ARW Plumbing presents a deeply polarized profile across 27 reviews spanning 2013–2023. Professionalism is the most heavily flagged dimension, with a substantial majority of negative reviews explicitly citing rudeness, aggression, condescension, foul language, and dismissive behavior toward customers — including an elderly woman and multiple first-time homeowners. Project completion is mixed: several positive reviewers confirm jobs were finished correctly and efficiently, but multiple negative reviewers describe work left incomplete, problems recurring shortly after service, and a refusal to return to fix faulty repairs. Technical experience receives more favorable mentions, with several reviewers acknowledging Anthony's diagnostic skill and thoroughness, though this is undercut by instances of misdiagnosis and shoddy workmanship. Pricing transparency received limited but mostly positive mentions, with one reviewer specifically praising honest disclosure about warranty coverage. The overall WW Score of 52.1 reflects a contractor with genuine technical capability but a serious and consistent pattern of unprofessional conduct that materially harms service outcomes. Read less