ASAP Water Heater & Plumbing

ASAP Heating & Plumbing (Keith/Kevin) earns strong scores across all four dimensions based on a large and detailed review set spanning over a decade. Professionalism is consistently praised — reviewers repeatedly highlight punctuality, clear communication, courteous demeanor, and follow-up calls, with only one review noting a 30-minute late arrival and one noting a 24/7 availability claim that w... Read more

ASAP Heating & Plumbing (Keith/Kevin) earns strong scores across all four dimensions based on a large and detailed review set spanning over a decade. Professionalism is consistently praised — reviewers repeatedly highlight punctuality, clear communication, courteous demeanor, and follow-up calls, with only one review noting a 30-minute late arrival and one noting a 24/7 availability claim that was not honored. Project completion is a standout strength, with dozens of reviewers confirming jobs were finished correctly, on time, and with cleanup included, plus multiple examples of warranty follow-through and callbacks honored at no charge. Experience scores highest of all dimensions, with Keith specifically cited as a Navien-certified technician who correctly diagnosed problems quickly, educated customers, and resolved issues others could not. Pricing scores slightly lower but still positively — the majority of reviewers found pricing fair or competitive, though one reviewer felt overcharged for a simple repair and another noted the minimum labor rate had increased, tempering the score modestly. Read less