Overview of Company Customer Sentiment Analysis in May
The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism is severely damaged by multiple accounts of no-shows, unanswered calls, property damage denial, and outright theft allegations, with only one clearly positive professionalism account from 2023. Project completion is the weakest area, with multiple reviews describing abandoned jobs, open ... Read more
The reviews paint a deeply concerning picture of this contractor across nearly every dimension. Professionalism is severely damaged by multiple accounts of no-shows, unanswered calls, property damage denial, and outright theft allegations, with only one clearly positive professionalism account from 2023. Project completion is the weakest area, with multiple reviews describing abandoned jobs, open holes left in yards, broken pipes, and a complete failure to follow through on commitments. Experience and workmanship are similarly undermined by accounts of damage caused to neighboring property, unlicensed status confirmed via CSLB, and reliance on parts runs mid-job. The single positive review from 2023 is noted but is heavily outweighed by the volume and severity of negative accounts spanning multiple years. Read less