The Sewer Surgeon

The Sewer Surgeon demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength (87.5), with extensive evidence of punctuality, courteous technicians, and responsive communication across 89 reviews. Project completion scores well at 83.5 based on 72 mentions, though several reviews document incomplete follow-through on promised callbacks and warranty work. Ex... Read more

The Sewer Surgeon demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength (87.5), with extensive evidence of punctuality, courteous technicians, and responsive communication across 89 reviews. Project completion scores well at 83.5 based on 72 mentions, though several reviews document incomplete follow-through on promised callbacks and warranty work. Experience is solid at 85.0 with 58 mentions highlighting skilled technicians and effective problem-solving. Pricing is adequate at 82.0 but shows more variability—while many customers praise fair rates, some report significant cost surprises and aggressive upselling. The company's performance is notably consistent across most dimensions, though reliability issues and follow-up failures in a subset of reviews prevent a higher score. Read less