A1 Rooter

This contractor has a deeply polarized review profile: a strong cluster of positive reviews praising individual technicians like Walter, Rodrigo, Sammy, Ralph, and Ray for professionalism, punctuality, and honest pricing, offset by a significant number of severe negative reviews describing abandoned work, unresponsiveness, rude behavior from the owner, and botched repairs. Professionalism scores m... Read more

This contractor has a deeply polarized review profile: a strong cluster of positive reviews praising individual technicians like Walter, Rodrigo, Sammy, Ralph, and Ray for professionalism, punctuality, and honest pricing, offset by a significant number of severe negative reviews describing abandoned work, unresponsiveness, rude behavior from the owner, and botched repairs. Professionalism scores moderately due to repeated complaints about the owner Walter's attitude, no-shows, and technicians leaving messes or unfinished work, even though many individual field techs received genuine praise. Project completion is the most damaged dimension, with multiple reviewers explicitly describing incomplete jobs, walls left open, return visits never materializing, and weeks-long delays with no water service. Pricing fares somewhat better, with several reviewers noting fair and transparent quotes, though a few described being charged for work that solved nothing. The experience dimension is mixed: skilled technicians like Ray and Rodrigo received specific praise for diagnosing and resolving complex issues, while others described technicians arriving without proper tools, misdiagnosing problems, or making situations worse. Read less