Kassman Plumbing

Kassman Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is a standout strength, with 68 reviews explicitly praising punctuality, communication, politeness, and responsiveness—particularly Joe's willingness to take emergency calls and provide phone/FaceTime guidance. Project completion is equally strong, with 65 reviews confir... Read more

Kassman Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is a standout strength, with 68 reviews explicitly praising punctuality, communication, politeness, and responsiveness—particularly Joe's willingness to take emergency calls and provide phone/FaceTime guidance. Project completion is equally strong, with 65 reviews confirming jobs finished completely, often on the same day, with thorough follow-through and cleanup. Experience and technical skill are well-documented across 58 reviews, with customers repeatedly noting the team's ability to diagnose complex problems quickly and implement lasting solutions rather than quick fixes. Pricing receives strong marks from 42 reviews, with customers consistently describing rates as reasonable, fair, and competitive—notably without hidden charges or emergency surcharges despite after-hours service. The single 1-star review from 2017 appears isolated and uncharacteristic of the broader pattern. Read less