Don Lollar Plumbing

Don Lollar Plumbing shows a dramatic quality decline following its merger with Valley Plumbing around 2023. Pre-merger reviews (2012–2022) consistently praise professionalism, fair pricing, and excellent workmanship, with ratings predominantly 5 stars. Post-merger reviews (2023–2024) are overwhelmingly negative (mostly 1 star), citing aggressive upselling, inflated pricing (2–3x higher than ... Read more

Don Lollar Plumbing shows a dramatic quality decline following its merger with Valley Plumbing around 2023. Pre-merger reviews (2012–2022) consistently praise professionalism, fair pricing, and excellent workmanship, with ratings predominantly 5 stars. Post-merger reviews (2023–2024) are overwhelmingly negative (mostly 1 star), citing aggressive upselling, inflated pricing (2–3x higher than before), poor responsiveness, incomplete work, and lack of follow-through. The company's experience level remains solid based on technical competence mentioned in earlier reviews, but this is severely undermined by current operational failures. Pricing emerges as the weakest dimension, with multiple recent complaints about deceptive practices and hidden fees. Read less