Connors Plumbing & Heating

Connors Plumbing shows a strongly split profile across its review history. Recent reviews from 2024–2025 are overwhelmingly positive, praising prompt response times, friendly and knowledgeable technicians, and solid workmanship — which meaningfully lifts the professionalism, experience, and project completion scores. However, a persistent and credible pattern of pricing complaints spans multip... Read more

Connors Plumbing shows a strongly split profile across its review history. Recent reviews from 2024–2025 are overwhelmingly positive, praising prompt response times, friendly and knowledgeable technicians, and solid workmanship — which meaningfully lifts the professionalism, experience, and project completion scores. However, a persistent and credible pattern of pricing complaints spans multiple years and multiple reviewers, with specific dollar amounts cited for what reviewers describe as grossly inflated labor charges, undisclosed fees, and high-pressure upselling of service membership plans — driving the pricing score significantly down. Project completion is also tempered by several serious failures: a no-show appointment, an abandoned job with no callback, a repair that failed immediately after completion, and a dishwasher hose job left unresolved. The experience dimension scores moderately well due to consistent praise for technical knowledge and problem-solving, but is offset by at least two cases where a diagnosis led to an incorrect or incomplete fix. Read less