Bona Fide Plumbing

Robert and Bona Fide Plumbing receive consistently strong marks across all four dimensions, with professionalism being the most frequently praised attribute — reviewers repeatedly cite punctuality, responsiveness, clear communication, and respectful conduct toward both customers and workers. Pricing is generally described as fair and transparent, though one reviewer noted costs grew unexpectedly... Read more

Robert and Bona Fide Plumbing receive consistently strong marks across all four dimensions, with professionalism being the most frequently praised attribute — reviewers repeatedly cite punctuality, responsiveness, clear communication, and respectful conduct toward both customers and workers. Pricing is generally described as fair and transparent, though one reviewer noted costs grew unexpectedly on a large job and a subsequent quote felt excessive, which tempers the pricing score modestly. Project completion is well-supported across a wide range of job types including repiping, sewer line replacement, water heater installation, and drain clearing, with multiple reviewers confirming timely and thorough execution. The one negative review (1-star, dated 2012) raises a legitimate concern about cost escalation on a large project and a perceived lack of customer recognition afterward, which has been factored into both the pricing and professionalism scores. The review base spans over a decade, with the most recent reviews from 2024 remaining consistently positive. Read less