Awake Plumbing

Awake Plumbing receives strong praise for professionalism and personal care — particularly from the detailed 2021 review describing Al's responsiveness, cleanliness, mask-wearing during COVID, and even a Christmas gift delivery months later. Project completion is generally positive, with multiple reviewers noting successful repairs that held up over time. However, pricing is a significant concer... Read more

Awake Plumbing receives strong praise for professionalism and personal care — particularly from the detailed 2021 review describing Al's responsiveness, cleanliness, mask-wearing during COVID, and even a Christmas gift delivery months later. Project completion is generally positive, with multiple reviewers noting successful repairs that held up over time. However, pricing is a significant concern: one reviewer explicitly accused the company of attempting to overcharge by a factor of three, citing a $3,500 quote for work a competitor completed for $1,150, which substantially drags down the pricing dimension. Experience scores moderately well based on specific technical mentions, but the pricing complaint raises questions about whether upselling was being used to inflate job scope. Overall confidence is limited due to the small review pool and the wide date range spanning over a decade. Read less