All Star Plumbing Heating & Air

All Star Plumbing has a strong overall reputation built on a large volume of reviews spanning roughly a decade, with the majority of customers praising responsiveness, punctuality, friendliness, and technical competence. Professionalism scores well but is meaningfully dragged down by a recurring pattern of no-shows, forgotten appointments, and at least one instance of rude office staff — issues ... Read more

All Star Plumbing has a strong overall reputation built on a large volume of reviews spanning roughly a decade, with the majority of customers praising responsiveness, punctuality, friendliness, and technical competence. Professionalism scores well but is meaningfully dragged down by a recurring pattern of no-shows, forgotten appointments, and at least one instance of rude office staff — issues that appear across multiple independent reviews and cannot be dismissed. Pricing is generally regarded as fair and reasonable, though one detailed negative review credibly describes unclear estimates, unexpected charges, and a credit card surcharge, preventing a higher score. Project completion is the most penalized dimension: multiple reviews describe cancellations, missed follow-ups, undelivered quotes, and at least one job left with an unpatched wall, alongside one 3-star review citing multiple cancellations on a major HVAC install. Experience scores highest, as the technical skill of Victor and named crew members is consistently praised across diverse job types including complex re-piping, HVAC installation, and creative problem-solving under difficult conditions. Read less