Pros Plumbing & Rooter

Pros Plumbing & Rooter presents a deeply mixed profile across all four dimensions. Professionalism is significantly dragged down by a recurring pattern of no-shows, missed appointments without follow-up calls, and at least one review describing the owner as condescending and threatening — these negative incidents are partially offset by many reviews praising friendliness, punctuality, and courte... Read more

Pros Plumbing & Rooter presents a deeply mixed profile across all four dimensions. Professionalism is significantly dragged down by a recurring pattern of no-shows, missed appointments without follow-up calls, and at least one review describing the owner as condescending and threatening — these negative incidents are partially offset by many reviews praising friendliness, punctuality, and courteous communication. Pricing is the weakest dimension, with multiple credible negative reviews citing dramatic quote inflation (e.g., $8,000 quoted then billed at $13,000, $1,900 charged for a repair worth $300–$450, and a $1,400 quote for work done elsewhere for $425), though some reviews do praise fair and reasonable pricing. Project completion suffers from documented instances of abandoned work, technicians leaving without completing jobs, and failure to return for follow-up visits, though many positive reviews describe jobs completed same-day and efficiently. Experience scores highest, with numerous reviewers praising technical skill, problem-solving on difficult jobs, and quality workmanship — though one review described a plumber unable to reassemble a basic fixture without customer assistance. Read less