Plumbing America

Plumbing America has a strong base of positive reviews praising responsiveness, professionalism, and technical skill — including several cases where they solved problems that multiple other plumbers could not. However, the negative reviews carry meaningful weight: one customer was fired for overcharging and slow work, one experienced a complete failure to follow through on a city-required backfl... Read more

Plumbing America has a strong base of positive reviews praising responsiveness, professionalism, and technical skill — including several cases where they solved problems that multiple other plumbers could not. However, the negative reviews carry meaningful weight: one customer was fired for overcharging and slow work, one experienced a complete failure to follow through on a city-required backflow inspection (resulting in a compliance notice), one reported rude owner behavior when questioning a billing dispute, and one reported persistent failure to return calls for a quote. Pricing is a mixed signal — several reviewers praised fair and reasonable pricing, while others noted overcharging or billing disputes, pulling the price score down significantly. Project completion is similarly mixed: the majority of jobs were completed well, but the backflow inspection abandonment and the billing/communication failures represent genuine follow-through failures that cannot be ignored. The review set spans from 2010 to 2024, with the majority of reviews being older than 3 years, which limits confidence in current performance. Read less