Beekman’s Custom Plumbing

Beekman's Custom Plumbing presents a deeply polarized review profile spanning over a decade. Positive reviews — concentrated more heavily in the 2009–2018 period — consistently praise John and Amanda's communication, punctuality, technical skill, and honest dealings, with many customers specifically requesting them again through home warranty companies. However, a substantial and persistent ... Read more

Beekman's Custom Plumbing presents a deeply polarized review profile spanning over a decade. Positive reviews — concentrated more heavily in the 2009–2018 period — consistently praise John and Amanda's communication, punctuality, technical skill, and honest dealings, with many customers specifically requesting them again through home warranty companies. However, a substantial and persistent stream of negative reviews — including several from 2019–2024 — describe a recurring pattern of John being rude and dismissive on the phone, failing to show up or follow through on scheduled appointments, and systematically finding reasons not to perform covered warranty work, leaving customers without resolution. Project completion is the most damaged dimension, with numerous reviewers reporting that jobs were left unfinished, that John arrived unprepared or without tools, or that he submitted false or unsupported findings to warranty companies to avoid doing the work. Pricing drew complaints of overcharging in at least two reviews, with one customer receiving a competing quote at less than half the price charged. The overall score reflects a contractor with genuine skill and a history of excellent service that has been significantly undermined by a consistent pattern of professionalism failures and incomplete work, particularly in more recent years. Read less