Associated Plumbing

Associated Plumbing receives strong praise from the majority of recent reviewers for fast response times, same-day service, and friendly technicians, which drives solid scores in professionalism and project completion. However, a meaningful cluster of negative reviews — spanning billing disputes, overcharging, incomplete diagnoses, rude staff, and a court judgment against the company — prevent... Read more

Associated Plumbing receives strong praise from the majority of recent reviewers for fast response times, same-day service, and friendly technicians, which drives solid scores in professionalism and project completion. However, a meaningful cluster of negative reviews — spanning billing disputes, overcharging, incomplete diagnoses, rude staff, and a court judgment against the company — prevents any dimension from scoring in the high 80s or above. Pricing is the weakest dimension: while several customers praised affordability, multiple reviewers explicitly described hidden charges, bait-and-switch billing, charging travel time without disclosure, and labor costs they considered outrageous. Project completion is similarly mixed, with several reviews describing work that had to be redone, problems left unresolved, or a no-show after confirmation. The score reflects a contractor with a genuinely strong base of satisfied repeat customers but a documented pattern of serious service failures that cannot be ignored. Read less