R & R N Minutes

Professionalism is the most-mentioned dimension across all three reviews and is significantly dragged down by a 1-star account of a technician named Rodney who was described as yelling at a customer and leaving without performing any work. The two positive reviews praise the company's courtesy, responsiveness, and honesty, which partially offset this serious incident. Pricing and project completio... Read more

Professionalism is the most-mentioned dimension across all three reviews and is significantly dragged down by a 1-star account of a technician named Rodney who was described as yelling at a customer and leaving without performing any work. The two positive reviews praise the company's courtesy, responsiveness, and honesty, which partially offset this serious incident. Pricing and project completion are supported only by the two positive reviews, which describe fair and transparent pricing as well as successful job completion, but the limited sample size prevents high confidence. The negative review is the most recent data point within the past 12 months relative to the review set, which warrants additional caution. Read less