Tom’s Plumbing Service TPS - La Habra

TPS Plumbing demonstrates strong overall performance with particular strengths in technical expertise and project completion. The company excels at diagnosing complex plumbing issues, completing jobs efficiently, and maintaining professional conduct with most customers. However, pricing emerges as a significant weakness, with multiple customers reporting unexpectedly high charges, aggressive upsel... Read more

TPS Plumbing demonstrates strong overall performance with particular strengths in technical expertise and project completion. The company excels at diagnosing complex plumbing issues, completing jobs efficiently, and maintaining professional conduct with most customers. However, pricing emerges as a significant weakness, with multiple customers reporting unexpectedly high charges, aggressive upselling tactics, and quotes substantially above competitors. Communication and scheduling issues are also documented concerns, with some customers experiencing missed appointments and unresponsive follow-up. The company shows inconsistency in service quality, with performance varying notably by technician. Read less