Pennine Plumbing

Pennine Plumbing earns strong marks for professionalism, with dozens of reviews explicitly praising punctuality, communication, cleanliness, and friendly attitudes across a wide roster of named technicians. Project completion scores well overall, with many reviewers confirming jobs were finished correctly and efficiently, though a handful of notable negative reviews describe work not being properl... Read more

Pennine Plumbing earns strong marks for professionalism, with dozens of reviews explicitly praising punctuality, communication, cleanliness, and friendly attitudes across a wide roster of named technicians. Project completion scores well overall, with many reviewers confirming jobs were finished correctly and efficiently, though a handful of notable negative reviews describe work not being properly completed the first time, a callback being charged again, and one instance of poor scheduling communication on a repipe job. Experience scores are solid, with multiple reviewers citing specific technical problem-solving, knowledgeable explanations, and going above and beyond — offset slightly by one review describing a technician who failed to diagnose a gas leak and quoted an excessive remedy. Pricing is the weakest dimension: while several reviewers praise fair or reasonable pricing and one mentions free estimates, there are explicit complaints about a $350+ charge for under an hour of dishwasher installation, an $8,000+ gas line quote described as predatory, a billing dispute for a repeat visit, and a 2016 review describing confusing and inflated hourly charges — pulling this score down meaningfully. The overall picture is of a generally reliable and professional company with a real and recurring pricing transparency problem. Read less