Anthony’s Reliable Heating and Air Conditioning

Anthony's Reliable Heating and Air has a strong base of loyal, satisfied customers who consistently praise Tony and his technicians for punctuality, clear communication, friendliness, and honest pricing — with many reviewers noting they saved significant money compared to competitor quotes. However, a meaningful cluster of negative reviews — spanning multiple years including as recently as 202... Read more

Anthony's Reliable Heating and Air has a strong base of loyal, satisfied customers who consistently praise Tony and his technicians for punctuality, clear communication, friendliness, and honest pricing — with many reviewers noting they saved significant money compared to competitor quotes. However, a meaningful cluster of negative reviews — spanning multiple years including as recently as 2024 — describes serious failures: unfinished or abandoned work, failure to return calls or texts after service, warranty disputes, overbilling, rude technicians, and at least two cases where customers paid for work that was never completed or properly delivered. Project completion is the most damaged dimension, with credible accounts of jobs left incomplete, parts removed and not reinstalled promptly, and zero follow-through on callbacks. Pricing scores moderately well overall but is undermined by at least two credible overcharging complaints including one involving billing for more labor hours than were actually worked. The experience dimension is mixed — Tony personally receives strong technical praise, but some technicians (particularly newer ones) are described as unknowledgeable or unhelpful. Read less