Simms Plumbing

Simms Plumbing demonstrates strong technical competence and generally professional service, with most customers praising responsiveness, friendliness, and quality workmanship. However, the company suffers from significant reliability issues: multiple reviews document missed appointments, poor follow-through on callbacks, and inconsistent communication. Pricing is generally competitive and fair, th... Read more

Simms Plumbing demonstrates strong technical competence and generally professional service, with most customers praising responsiveness, friendliness, and quality workmanship. However, the company suffers from significant reliability issues: multiple reviews document missed appointments, poor follow-through on callbacks, and inconsistent communication. Pricing is generally competitive and fair, though one customer reported substantial overcharging without transparent communication. Project completion shows mixed results—many jobs are completed well and on time, but several reviews highlight abandoned work and failure to return for promised follow-up visits. The WW Score of 78.2 reflects solid fundamentals undermined by operational inconsistencies that erode customer trust. Read less