Roto-Rooter Plumbing & Restoration of Clovis

The reviews present a mixed picture of this Roto-Rooter operation. Three of the five reviews are strongly positive, praising individual technicians like Armando, Loreto, and Robert for their knowledge, attitude, communication, and quality of work. However, one detailed 1-star review from 2018 significantly drags down multiple dimensions, describing misdiagnosis of a plumbing issue, an unwanted ups... Read more

The reviews present a mixed picture of this Roto-Rooter operation. Three of the five reviews are strongly positive, praising individual technicians like Armando, Loreto, and Robert for their knowledge, attitude, communication, and quality of work. However, one detailed 1-star review from 2018 significantly drags down multiple dimensions, describing misdiagnosis of a plumbing issue, an unwanted upsell attempt for water restoration services, a charge of $425 for work the reviewer described as doing nothing, and a failure by the plumber to follow up after being contacted. Pricing is a notable concern — one reviewer explicitly called the company 'a little expensive,' and the 1-star reviewer was charged $425 with no satisfactory resolution, pulling the pricing score down considerably. Project completion is also penalized because the 1-star review describes an incomplete and incorrect diagnosis, abandoned follow-through, and no callback from the assigned plumber. Read less