Praytor & Son Expert Plumbing

Praytor and Son receives strong praise across multiple reviews for technical skill, honest pricing, and respectful treatment of customers' homes, with several reviewers noting long-term loyalty and repeat use. However, two reviews — one from 2019 and one from 2017 — raise meaningful concerns about office communication, defensiveness when challenged, and failure to follow through on administrat... Read more

Praytor and Son receives strong praise across multiple reviews for technical skill, honest pricing, and respectful treatment of customers' homes, with several reviewers noting long-term loyalty and repeat use. However, two reviews — one from 2019 and one from 2017 — raise meaningful concerns about office communication, defensiveness when challenged, and failure to follow through on administrative requests such as licensing documentation and estimates. These negative signals are significant enough to pull down the professionalism and project completion scores despite the otherwise positive pattern. The majority of positive reviews are older than 12 months, with the most recent substantive positive review from late 2022, which limits recency confidence. Overall, the field work appears strong but office and administrative reliability is a documented weak point. Read less