Find Nearby Plumbers In Fresno, California

Yang's Drain and Plumbing demonstrates strong professionalism across most engagements, with consistent praise for politeness, responsiveness, and communication. However, one severe negative review from January 2024 describing unprofessional behavior, incomplete work, and unsanitary conditions significantly impacts the project completion score. The contractor shows solid technical skill and generally fair pricing, but the critical failure on the toilet repair—combined with the contractor's attempt to leave the job incomplete and unclean—raises serious concerns about reliability and follow-through despite nine other positive reviews.

• CRITICAL: One 1-star review (2024-01-26) describes severe unprofessional conduct including incomplete work, poor communication, unsanitary conditions, and apparent abandonment of the job. This directly contradicts the narrative of nine 5-star reviews and suggests inconsistent service quality or possible behavioral issues.
• Nine of ten reviews are 5-star ratings with uniformly positive language. While the January 2024 negative review provides balance, the concentration of perfect ratings warrants caution—this could reflect genuine quality or selective review posting.
• The January 2024 negative review is recent and detailed with specific allegations (4-hour job, personal phone calls during work, leaving bathroom covered in waste, attempting to leave without cleanup). These claims are serious and cannot be dismissed despite the volume of positive reviews.
• Recency note: Six reviews are from 2024 (past 12 months), four from 2023. The most recent review is the 1-star complaint, which is the most current data point on service quality.

This score should be treated with caution. While the overall WW Score of 82.1 reflects mostly positive feedback, the recent severe negative review describing incomplete work and unprofessional conduct introduces material doubt about consistency and reliability. The contractor may deliver excellent service in most cases but appears capable of serious failures; potential customers should be aware of this risk profile.

Franco Belli Plumbing demonstrates strong overall performance with a WW Score of 81.2, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, responsiveness, and workmanship quality, with numerous reviews praising same-day or next-day service and skilled problem-solving. However, pricing emerges as a notable weakness, with multiple customers reporting unexpected charges, rate increases, and bills significantly higher than estimates or prior quotes. While the majority of reviews are highly positive, the pricing concerns and several negative experiences involving billing disputes and incomplete work prevent a higher overall score.

• PRICING INCONSISTENCY: Multiple reviews (2025-04-10, 2025-01-10, 2021-08-24, 2022-01-18, 2021-06-10) report unexpected charges, rate increases, and bills substantially exceeding quotes. One customer reported being charged $1,058 vs. $500 the prior year with no estimate provided. Another was quoted $89 but charged $139 due to time overages.
• QUALITY CONTROL ISSUES: Several reviews describe incomplete or faulty work (2024-03-03: leaking sink installations and uneven shower pan; 2023-06-10: washing machine waste line left disconnected; 2018-09-29: faulty installation with fraudulent repair charges).
• COMMUNICATION/SCHEDULING FAILURES: Multiple negative reviews cite missed appointments, poor follow-up, and unprofessional scheduling staff (2022-07-18, 2022-01-13, 2021-01-31). One customer reported being told their voicemail was not set up when it was, and staff blamed the customer.
• CUSTOMER SERVICE INCONSISTENCY: While most reviews praise service, several describe threatening behavior, harassment, and dismissive attitudes from staff (2025-04-10: threatened and harassed customer; 2022-07-18: lack of concern and unprofessional demeanor).
• RECENCY CONCERN: Most highly positive reviews cluster in 2020-2021 and earlier. Recent negative reviews (2025-04-10, 2025-05-10, 2025-01-10) suggest potential service degradation or quality control issues in the past 12 months.
• POTENTIAL FAKE REVIEW PATTERN: A cluster of 20+ reviews from 2021-06-10 with nearly identical 5-star ratings and generic praise language (e.g., 'Excellent job, very professional,' 'Great service,' 'Highly recommend') without specific details raises authenticity concerns. However, these are balanced by detailed negative reviews and mixed ratings elsewhere.

This WW Score of 81.2 should be treated with MODERATE-TO-HIGH confidence for professionalism and project completion, but MODERATE confidence for overall reliability due to significant and recurring pricing concerns, recent negative experiences, and documented quality control failures that contradict the predominantly positive historical record.

Saubert Plumbing demonstrates strong professionalism with consistent praise for responsiveness, punctuality, and friendly demeanor across 18 reviews. Project completion is solid but shows some concerns: while most jobs are completed successfully, there are documented cases of incomplete repairs requiring callbacks and re-work (2010 spout repair, 2017 clog clearing charged twice). Experience and workmanship are generally well-regarded with 12 mentions of quality work and problem-solving. Pricing emerges as a notable weakness with 5 explicit mentions of high or excessive costs, though some customers felt value justified the premium. The company shows volatility in service quality, particularly around 2021 with COVID-related incidents and customer service failures.

• RECENCY CONCERN: Most reviews are 3+ years old (2022 and earlier). Only 6 reviews from 2024-2025. Recent data is limited and shows mixed quality (2 negative responsiveness complaints in June 2024).
• FAKE REVIEW PATTERN DETECTED: Multiple empty reviews with 5-star ratings (dates 2024-06-09, 2022-06-10, 2021-06-10, 2020-06-10, 2015-04-23) suggest potential review manipulation. Confidence reduced accordingly.
• DUPLICATE REVIEW: The hot water leak/re-piping review appears twice verbatim (2022-03-01 and 2022-02-28), inflating positive sentiment artificially.
• QUALITY INCONSISTENCY: Significant variance in service quality. Excellent reviews (Carlos team, Joe) contrast sharply with serious failures (2010 spout repair, 2021 COVID incidents, 2019 water leak charged twice).
• OWNERSHIP CHANGE NOTED: One 2024 review mentions 'new owners' with negative assessment, suggesting potential service degradation.
• PRICING COMPLAINTS: Multiple reviews (2019, 2017, 2015) cite high pricing. One customer paid $170 twice for same clog within 48 hours.

This WW Score of 79.8 should be treated with MODERATE-to-HIGH caution: while the HIGH confidence is supported by 13+ mentions per dimension, the data is heavily skewed toward reviews older than 3 years, contains detected fake reviews (empty 5-star ratings), and shows a duplicate review. Recent 2024 reviews reveal service inconsistencies and responsiveness failures. The score reflects historical strength but may overstate current reliability. Recommend prioritizing recent reviews and requesting current references before engaging.

Henry of Tankless Support demonstrates strong professionalism across all six reviews, with consistent praise for punctuality, communication, respectfulness, and calm demeanor. Project completion is well-documented with five reviews explicitly confirming work was finished as promised, including proactive problem-solving (e.g., installing an extension chain to prevent future issues). Technical experience is evident through five mentions of skilled diagnostics and thorough explanations of work performed. However, pricing information is entirely absent from all reviews, preventing evaluation of value for money or fairness of rates. The overall WW Score of 88.3 reflects strong performance in professionalism, completion, and experience, but is tempered by the complete lack of pricing data.

• All six reviews are 5-star ratings with no negative feedback or critical comments — this uniformity warrants caution, though reviews do contain specific details (fan extension chain, tankless water heater flushing, parts repair vs. replacement decision) that suggest authenticity rather than generic praise.
• All reviews are older than 12 months (oldest from October 2021, most recent from October 2022) — no recent data available to assess current service quality.
• Zero mentions of pricing across all reviews — unable to assess Price Friendly dimension; this is a significant data gap.

This score should be treated with moderate confidence due to the small sample size (6 reviews), complete absence of pricing data, and age of reviews (all 2+ years old). The strong consistency in professionalism and completion ratings is encouraging, but lack of recent feedback and any critical perspectives limits the reliability of this assessment.

LX Plumbing demonstrates strong professionalism across all three reviews, with consistent praise for punctuality, communication, and customer-focused attitude. Project completion is well-documented, with reviewers noting thorough work, follow-through on complex jobs (tankless water heater install, pipe repair with drywall patching), and timely scheduling. Technical experience is evident through problem-solving on unfamiliar equipment and quick leak identification. However, pricing is never mentioned in any review, preventing assessment of value for money. The score is based on only 3 reviews, all from 2022, limiting recency and sample size.

• All three reviews are from 2022 (2+ years old); no recent reviews provided to assess current service quality
• Pricing dimension completely absent from all reviews; cannot evaluate fairness or transparency of costs
• Small sample size (n=3) limits statistical reliability; recommend collecting more recent reviews
• All reviews are 5-star ratings with positive language; while not necessarily fake, lack of critical detail or balanced perspectives is noted

This WW Score should be treated with caution due to limited sample size (3 reviews), absence of pricing data, and age of reviews (all from 2022). The score reflects strong professionalism and project completion but is based on MODERATE confidence across all dimensions.

KAY Plumbing demonstrates strong performance across professionalism, project completion, and technical expertise. All three reviews explicitly praise customer service quality, responsiveness, and skilled workmanship. One review highlights cost savings through superior problem-solving. Pricing is mentioned positively in only one review (cost avoidance), limiting confidence in the pricing dimension. The WW Score of 88.3 reflects solid performance, though the small sample size (3 reviews) and age of reviews (2018–2019) warrant caution in generalization.

• All reviews are older than 5 years (2018–2019); no recent data available to assess current service quality
• Small sample size (n=3) limits statistical reliability; recommend collecting more recent reviews
• Pricing dimension based on only 1 mention (cost savings claim); insufficient data for robust pricing assessment
• All reviews are 5-star ratings with no critical feedback; consider whether negative experiences are underrepresented

This score should be treated with caution due to the very small sample size and age of reviews; while the available data is positive and specific, it does not provide sufficient current evidence to confidently assess overall contractor performance.