Nelson Plumbing

Nelson Plumbing earns a strong WW Score of 88.4 driven by an overwhelming volume of detailed, specific, multi-year reviews praising professionalism, punctuality, honest pricing, and skilled workmanship across a wide range of jobs from minor repairs to full whole-house copper repiping. Pricing is a standout dimension, with dozens of reviewers explicitly noting that Nelson beat competitor quotes by ... Read more

Nelson Plumbing earns a strong WW Score of 88.4 driven by an overwhelming volume of detailed, specific, multi-year reviews praising professionalism, punctuality, honest pricing, and skilled workmanship across a wide range of jobs from minor repairs to full whole-house copper repiping. Pricing is a standout dimension, with dozens of reviewers explicitly noting that Nelson beat competitor quotes by significant margins, honored original estimates, and in several cases charged less than quoted. Project completion is also very strong, with numerous callbacks honored at no charge and complex multi-day jobs completed on time and to code. A small but notable cluster of negative reviews — primarily from 2010–2016 — cite a specific technician (Bryan Nelson) for no-shows, poor workmanship, and failure to warranty work, and two additional reviews flag unresponsive customer service and a rude callback, which modestly temper the otherwise excellent scores. The business appears to have improved significantly in recent years, with post-2020 reviews being almost uniformly positive and highly detailed. Read less