Lee’s Air, Plumbing, Heating, & Roofing

Lee's Air, Plumbing & Heating demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising specific employees' knowledge and courtesy. However, the company is severely hampered by aggressive and deceptive pricing practices that appear systemic. Across 68 reviews explicitly mentioning pricing, customers consistently report being quoted 3-4x hig... Read more

Lee's Air, Plumbing & Heating demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising specific employees' knowledge and courtesy. However, the company is severely hampered by aggressive and deceptive pricing practices that appear systemic. Across 68 reviews explicitly mentioning pricing, customers consistently report being quoted 3-4x higher than competitors for identical work, with patterns of recommending unnecessary replacements (AC units, furnaces, water heaters) to vulnerable customers. Project completion is generally solid when work is performed, but multiple reviews document missed appointments and poor follow-through on administrative tasks. The stark disconnect between positive individual technician reviews and negative pricing/ethics reviews suggests a business model that prioritizes high-margin upsells over customer value. Read less