Kim’s Plumbing

Kim's Plumbing demonstrates strong professionalism and technical expertise with consistently high marks for punctuality, communication, and workmanship quality. However, pricing emerges as a significant weakness, with numerous complaints about hidden charges (credit card fees, driving fees), overpricing relative to market rates, and inconsistent pricing practices. Project completion is generally s... Read more

Kim's Plumbing demonstrates strong professionalism and technical expertise with consistently high marks for punctuality, communication, and workmanship quality. However, pricing emerges as a significant weakness, with numerous complaints about hidden charges (credit card fees, driving fees), overpricing relative to market rates, and inconsistent pricing practices. Project completion is generally solid with good follow-through, though some third-party management situations and communication breakdowns are noted. The company excels in responsiveness and skill but struggles with transparent pricing and office staff consistency. Read less