Fresno Plumbing & Heating

Fresno Plumbing shows mixed performance across all dimensions. Professionalism is the weakest area, with consistent complaints about rude office staff, unprofessional field technicians, and poor communication/scheduling. Pricing receives moderate criticism for high trip charges and service fees, though some customers report fair value. Project completion is hampered by missed appointments, incompl... Read more

Fresno Plumbing shows mixed performance across all dimensions. Professionalism is the weakest area, with consistent complaints about rude office staff, unprofessional field technicians, and poor communication/scheduling. Pricing receives moderate criticism for high trip charges and service fees, though some customers report fair value. Project completion is hampered by missed appointments, incomplete work, and lack of follow-through on callbacks. Experience and technical skill are the strongest dimension, with many customers praising knowledgeable technicians and quality workmanship when work is completed. The company demonstrates integrity in warranty situations but inconsistency in service delivery. Read less