Big Joe’s Plumbing

Big Joe's Plumbing receives strong praise across most dimensions, with multiple reviewers highlighting prompt response times, same-day service, and thorough explanations of work performed. Professionalism scores are tempered by one reviewer who reported difficulty getting an estimate after three days of chasing, and a separate 1-star review alleging discriminatory pricing practices. Pricing is the... Read more

Big Joe's Plumbing receives strong praise across most dimensions, with multiple reviewers highlighting prompt response times, same-day service, and thorough explanations of work performed. Professionalism scores are tempered by one reviewer who reported difficulty getting an estimate after three days of chasing, and a separate 1-star review alleging discriminatory pricing practices. Pricing is the most contested dimension: while several reviewers praised affordability and competitive quotes, one reviewer found a $2,500 estimate for a toilet and sink installation excessive, and the 1-star reviewer felt gouged at $125 for a brief visit — though another reviewer praised that same $125 charge as a bargain. Project completion scores are solid, with multiple reviewers confirming jobs were seen through to resolution, including a late-night emergency call and a non-profit sports facility rescue. Experience scores are supported by reviewers noting technical knowledge, problem diagnosis, and educational explanations, though the sample skews older with most reviews predating 2023. Read less