Al and Sons Plumbing

Al and Sons Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by two no-show incidents, a complaint about stopped communication, and a hidden-charge dispute over a supposedly free estimate — serious red flags that offset the warmth and engagement noted in positive reviews. Pricing is a notable concern: one reviewer was told by comp... Read more

Al and Sons Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by two no-show incidents, a complaint about stopped communication, and a hidden-charge dispute over a supposedly free estimate — serious red flags that offset the warmth and engagement noted in positive reviews. Pricing is a notable concern: one reviewer was told by competing plumbers they were charged roughly three times the going rate, another felt overcharged for a complex job, and one was billed $125 for a visit that was promised to be free — only two reviews describe pricing as reasonable. Project completion is middling: most jobs were finished, but one reviewer describes the work as a 'debacle' with the contractor ultimately going silent, and the no-show incident represents a complete failure to even begin the job. Experience scores moderately well — Al Sr. is described as a licensed plumber of decades with genuine diagnostic skill — but is tempered by one reviewer's belief that the team lacked the knowledge to efficiently complete their specific job. Read less