Acme Drain & Rooter Service

The overwhelming majority of reviews praise Chris and the Acme/Chris Rooter operation for responsiveness, technical skill, transparent camera diagnostics, and fair pricing well below competitors. Multiple reviewers specifically highlight same-day or next-day service, thorough explanations of problems, and top-of-the-line equipment as standout qualities. However, professionalism is meaningfully din... Read more

The overwhelming majority of reviews praise Chris and the Acme/Chris Rooter operation for responsiveness, technical skill, transparent camera diagnostics, and fair pricing well below competitors. Multiple reviewers specifically highlight same-day or next-day service, thorough explanations of problems, and top-of-the-line equipment as standout qualities. However, professionalism is meaningfully dinged by two credible negative reviews: one describing Chris becoming hostile and threatening to abandon a job when asked for a written contract, and another accusing the business of scare tactics and overcharging. Pricing scores well overall due to numerous explicit comparisons showing Chris undercutting competitors, though the 1-star review from 2014 alleges significant overcharging, introducing some uncertainty. Project completion is strong with many reviews confirming jobs were finished thoroughly, including after-hours and holiday work, with no pattern of abandoned projects. Read less