Protech Refinishing

Victor and ProTech Refinishing have a strong base of positive reviews praising punctuality, communication, fair pricing, and quality craftsmanship across bathtub refinishing and plumbing work. However, several serious negative reviews significantly drag down the scores, particularly around project completion and follow-through: one reviewer reported two separate leaks attributed to improper caulki... Read more

Victor and ProTech Refinishing have a strong base of positive reviews praising punctuality, communication, fair pricing, and quality craftsmanship across bathtub refinishing and plumbing work. However, several serious negative reviews significantly drag down the scores, particularly around project completion and follow-through: one reviewer reported two separate leaks attributed to improper caulking with no callback from Victor, another reported a divot and rust spots on a $500 refinish job with no response from the business in 2024, and a third noted persistent difficulty reaching Victor for follow-up work. The 2024 non-responsiveness complaint raises a concern that the business may no longer be actively operating or has significantly reduced its responsiveness. Pricing is the strongest dimension, with multiple reviewers independently noting fair and reasonable quotes, but this cannot offset the pattern of post-job accountability failures. The overall picture is a contractor with genuine skill but inconsistent follow-through and a troubling recent pattern of unresponsiveness. Read less