North Cal Water Filtration

Gage and North Cal Water demonstrate consistently strong performance across all four dimensions, with the review base spanning over a decade and providing robust data. Professionalism scores well but is tempered by a recurring and notable pattern of responsiveness complaints — multiple reviewers across different years explicitly mention difficulty reaching Gage by phone, unreturned voicemails, a... Read more

Gage and North Cal Water demonstrate consistently strong performance across all four dimensions, with the review base spanning over a decade and providing robust data. Professionalism scores well but is tempered by a recurring and notable pattern of responsiveness complaints — multiple reviewers across different years explicitly mention difficulty reaching Gage by phone, unreturned voicemails, and missed appointments, which is a meaningful and repeated negative signal. Pricing is a clear strength, with dozens of reviewers explicitly praising reasonable, transparent, and competitive quotes, often contrasting Gage favorably against much more expensive competitors. Project completion is strong overall — work is consistently described as clean, thorough, and completed as promised — but is modestly penalized by a handful of reviews citing no-shows, missed callbacks, and at least one instance of a job not being quoted after a site visit. Experience is the highest-scoring dimension, with extensive reviewer commentary on Gage's deep technical knowledge, quality workmanship, problem-solving ability, and willingness to go above and beyond, including warranty repairs and after-hours service. Read less