Amor Plumbing

Amor Plumbing demonstrates genuinely strong technical expertise and workmanship, with Ted and other technicians receiving consistent praise for diagnostic skill, thoroughness, and quality of installation across many reviews spanning multiple years. However, a significant and recurring pattern of no-call-backs, missed appointments, and poor follow-through on callbacks substantially drags down both ... Read more

Amor Plumbing demonstrates genuinely strong technical expertise and workmanship, with Ted and other technicians receiving consistent praise for diagnostic skill, thoroughness, and quality of installation across many reviews spanning multiple years. However, a significant and recurring pattern of no-call-backs, missed appointments, and poor follow-through on callbacks substantially drags down both the professionalism and project completion scores — this is not an isolated complaint but a systemic issue documented across at least 10 separate reviews. The office coordination (primarily Tonya) receives sharply polarized feedback: many customers praise her knowledge and proactiveness, while at least one review describes aggressive and dismissive behavior and an unresolved post-service damage complaint. Pricing is generally viewed as fair and transparent with no hidden fees mentioned by most customers, though one reviewer noted being on the higher end of quotes. The gap between excellent on-site technical work and poor responsiveness/scheduling reliability is the defining tension in this contractor's profile. Read less