All City Plumbing & Water Heater

All City Plumbing & Water Heater (Shawn) earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising rapid response times, punctuality, and courteous communication. Pricing is consistently described as competitive, reasonable, and often the lowest among multiple quotes, with one standout case where Shawn diagnosed a city-side issue and charged nothing. Proje... Read more

All City Plumbing & Water Heater (Shawn) earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising rapid response times, punctuality, and courteous communication. Pricing is consistently described as competitive, reasonable, and often the lowest among multiple quotes, with one standout case where Shawn diagnosed a city-side issue and charged nothing. Project completion scores are slightly tempered by three notable negative reviews: one customer reported a misdiagnosed leak that led to ongoing damage and additional costs, one noted fill valves not set to spec and no invoice provided, and one reported the old disposal was not hauled away. Experience scores are high overall, with multiple reviewers citing Shawn's diagnostic accuracy and problem-solving under difficult conditions, though the misdiagnosis review (1-star, Oct 2023) and the water heater misdiagnosis review (1-star, Dec 2023) introduce meaningful doubt about consistency of technical thoroughness. Read less