USA Plumbing Service

USA Plumbing demonstrates strong technical expertise and generally reliable project completion, with many long-term customers praising Manny's problem-solving ability and reasonable pricing. However, professionalism scores are significantly dragged down by multiple documented instances of rude phone behavior, no-shows, and poor communication—particularly from the owner. While positive reviews hi... Read more

USA Plumbing demonstrates strong technical expertise and generally reliable project completion, with many long-term customers praising Manny's problem-solving ability and reasonable pricing. However, professionalism scores are significantly dragged down by multiple documented instances of rude phone behavior, no-shows, and poor communication—particularly from the owner. While positive reviews highlight punctuality and respectful technicians (Manny, Salvador, Josh, Bobby), negative reviews consistently cite unprofessional conduct, broken appointments, and dismissive customer interactions. The company shows polarized performance: excellent work quality and fair pricing when engaged, but serious reliability and communication issues that undermine trust. Read less